Computers only became mainstream when interfaces borrowed from the analog world. Suddenly, people weren’t staring at cryptic command lines, they had “desktops”, “folders”, and “recycle bins”. Familiar metaphors turned, that digital complexity into something intuitive. They made digital complexity feel natural.
Design makes a product understandable. It slices through complexity and making things click. But what if what you’re designing is buried deep - abstract, technical and invisible to almost everyone?
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